If you have a filer id that was created for the legacy electronic filing system (prior to July 2016), you will need to create a new account. Once you have created your new account, you can link that account to all your existing filer ids and you will have access to your lobbyists, firms and employers using the new account.
If you are trying the "forgot password" process and receiving a message that your "username or email address is not recognized", make sure that you are using the correct account.
This system does not work with older (previous to July 2016), filer id or other PDC accounts such as campaign finance accounts.
If you requested a new password and did not get an email, check your spam or junk folder. Usually the message arrives in a few seconds.
If the email never arrived, you can try again.
If you tried the "forgot password" using your user name, try it with your email address instead. This will confirm that the system can find your email address.
You can manage all of your lobbyist and lobbyist employer filings with a single account. There's no need for multiple accounts.